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BPO for u

Pack of Book 2 Cds

Learn

BPO for u

Conversation Skills

Telephonic Skills

Telemarketing Skills

Body Language

Power Dressing

Etiquettes

Positive Thinking

Decision Making Skills

Cd Features:

Emphasizes concepts as well as procedures.

Interactive and visually appealing.

Richly designed with extensive examples.

Comprehensiv coverage and well researched content.

Supercharged with latest BPO trends & Practices.

Textbook Features:

International design standards

Real life examples

Abundance of role - plays

Relevant and extensive FAQs

Simple yet rich language

BPO industry facts and figures

Additional reference material (Appendices & Glossaries )

Equal emphasis on professional skills and soft skills.

Developed by
BRAINWARE

Rs. 590/-

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